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.login{min-height:100dvh;display:grid;grid-template-columns:1.1fr 1fr;background:white}.login-art{position:relative;background:var(--navy);color:white;display:flex;flex-direction:column;justify-content:space-between;padding:50px 56px;isolation:isolate;overflow:hidden}.login-art:before{content:"";position:absolute;inset:0;background:linear-gradient(180deg,#10233b22 0%,#10233bcc 75%,#10233bf5 100%),url('/static/hotel.jpg') center/cover;z-index:-1}.brand-light{width:210px;filter:brightness(0) invert(1)}.login-copy{max-width:480px}.login-copy h1{font-size:50px;line-height:1.12;letter-spacing:-1.5px;margin:16px 0 24px}.login-copy p{color:#e2e9f1;line-height:1.8;max-width:390px}.login-form{display:grid;place-items:center;padding:40px}.login-box{width:min(380px,100%)}.login-box h2{font-size:30px;margin-bottom:12px}.login-box>.muted{margin-bottom:34px}.login-box form .btn{width:100%;margin-top:8px}.login-bottom{font-size:12px;color:var(--muted);margin-top:38px;line-height:1.8}.lock-label{display:flex;align-items:center;gap:8px;color:var(--accent);font-size:13px;margin:28px 0 16px}
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solid var(--line);padding-top:14px;margin-top:18px}.decision .btn{font-size:12px;padding:7px 12px;margin-top:16px}.user-row{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:18px 0;border-bottom:1px solid var(--line)}.user-row:last-child{border:0}.user-row strong{font-size:14px}.audit{width:100%;border-collapse:collapse;font-size:13px}.audit td,.audit th{text-align:left;padding:12px;border-bottom:1px solid var(--line)}.table-wrap{overflow-x:auto}.method{font-size:13px;line-height:1.7;color:var(--muted)}
.public-header{background:white;border-bottom:1px solid var(--line);height:90px;display:flex;align-items:center;justify-content:space-between;padding:0 max(24px,calc((100% - 1100px)/2));gap:20px}.public-header img{width:185px;height:auto}.public-header .public-label{border-left:1px solid var(--line);padding-left:24px;font-size:13px;color:var(--muted)}.public-intro{background:var(--navy);color:white;position:relative;isolation:isolate;padding:66px 24px 55px}.public-intro:before{content:"";position:absolute;inset:0;background:linear-gradient(90deg,#142a50fa 10%,#142a50e8 53%,#142a5070 100%),url('/static/hotel.jpg') center 43%/cover;z-index:-1}.public-intro .intro-inner{max-width:850px;margin:auto}.public-intro h1{font-size:40px;max-width:700px;margin:17px 0}.public-intro p{max-width:680px;color:#dbe5f0;line-height:1.75;font-size:16px;margin-bottom:25px}.public-intro .info-pills{display:flex;gap:24px;flex-wrap:wrap;font-size:13px;color:#d3e2ed}.info-pills span{display:flex;gap:8px;align-items:center}.public-main{max-width:850px;margin:auto;padding:30px 24px 60px}.intro-letter{font-size:14px;line-height:1.8;color:#526176}.intro-letter summary{color:var(--blue);font-weight:600;min-height:44px;cursor:pointer;display:flex;align-items:center}.intro-letter .letter{white-space:pre-line;padding-top:12px}.form-sticky{position:sticky;top:0;z-index:10;background:var(--bg);padding:18px 0 22px}.form-sticky .row{font-size:13px;color:var(--muted);margin-bottom:10px}.form-section-title{font-size:13px;letter-spacing:1.4px;text-transform:uppercase;color:var(--accent);font-weight:700;margin:22px 0 16px}.question{border:1px solid var(--line);background:white;border-radius:14px;padding:27px 28px;margin-bottom:18px;scroll-margin-top:95px;min-width:0}.question.invalid{border-color:var(--red)}.question legend{display:contents}.question-title{font-size:18px;font-weight:600;line-height:1.55;margin-bottom:24px;display:flex;gap:14px}.question-num{font-size:12px;display:inline-grid;place-items:center;width:26px;height:26px;border:1px solid var(--line);border-radius:7px;flex-shrink:0;color:var(--muted);margin-top:2px}.required{color:var(--red);font-size:14px}.stars{display:flex;justify-content:space-between;gap:4px;max-width:560px;margin:0 auto;min-width:0}.star-choice{flex:1;min-width:0;position:relative;text-align:center;cursor:pointer;display:flex;flex-direction:column;align-items:center;gap:4px;min-height:58px;justify-content:center;border-radius:6px}.star-choice input{position:absolute;opacity:0;inset:0;width:100%;height:100%;cursor:pointer;margin:0}.star-choice svg{width:min(34px,100%);height:34px;fill:transparent;stroke:#9aaabe;stroke-width:1.35;pointer-events:none;transition:fill .12s,stroke .12s}.star-choice .star-number{font-size:11px;color:var(--muted);pointer-events:none}.star-choice.filled svg{fill:#e9b453;stroke:#b67d18}.star-choice:has(input:focus-visible){outline:3px solid var(--accent);outline-offset:2px}.star-choice.selected .star-number{font-weight:700;color:var(--navy)}.scale-labels{display:flex;justify-content:space-between;gap:28px;margin:12px auto 0;max-width:560px;font-size:11px;color:var(--muted)}.scale-labels span{max-width:45%}.scale-labels span:last-child{text-align:right}.rating-readout{text-align:center;font-size:13px;color:var(--blue);min-height:20px;margin:12px 0 0}.optional-comment{margin-top:14px;border-top:1px solid #edf0f4;padding-top:6px}.optional-comment summary{font-size:13px;cursor:pointer;color:var(--blue);min-height:44px;display:flex;align-items:center;gap:8px}.optional-comment textarea{font-size:14px;min-height:84px}.radio-option{display:flex;align-items:flex-start;gap:12px;padding:12px;border:1px solid var(--line);border-radius:8px;margin:9px 0;font-size:15px;min-height:48px;cursor:pointer}.radio-option input{width:18px;height:18px;accent-color:var(--navy);margin-top:2px;flex-shrink:0}.radio-option:has(input:checked){background:var(--pale);border-color:var(--accent)}.form-navigation{display:flex;justify-content:space-between;gap:16px;margin:28px 0 20px}.form-navigation .btn{min-width:130px}.public-footer{font-size:12px;color:var(--muted);text-align:center;margin:34px 0 0;line-height:1.8}.success{padding:55px 32px;text-align:center}.success .success-mark{width:64px;height:64px;border-radius:50%;background:var(--pale);color:var(--accent);display:grid;place-items:center;margin:0 auto 28px}.success .success-mark .icon{width:30px;height:30px}.success h1{font-size:32px}.success p{max-width:550px;margin:0 auto 28px;color:var(--muted)}.public-decisions .decision{padding:28px}.public-decisions h1{margin:20px 0 12px}.summary-error{padding:16px;background:#fff0f1;border-radius:9px;color:var(--red);margin:18px 0}.summary-error a{color:var(--red);text-decoration:underline;display:block;font-size:14px;padding:4px 0}
@media(min-width:1600px){.content{padding-top:44px}.hero{min-height:270px}.hero-copy{padding:40px}}
@media(max-width:1150px){.sidebar{width:208px;padding-left:14px;padding-right:14px}.sidebar .brand-light{width:162px}.shell{margin-left:208px}.content{padding:28px 24px}.topbar{padding:0 24px}.metrics{gap:12px}.metric{padding:17px}.grid2{gap:18px}.hero-copy{padding:28px}.hero h2{font-size:27px}.decision-board{gap:12px}.board-col{padding:10px}.decision{padding:16px}}
@media(max-width:850px){.sidebar{width:76px;padding:24px 10px}.sidebar .brand-light,.workspace-label,.nav a span,.sidebar-bottom .user-info,.logout span{display:none}.sidebar:before{content:"N";font-weight:500;font-size:30px;display:block;text-align:center;margin-bottom:32px}.nav a{justify-content:center;padding:13px}.nav a.selected{box-shadow:inset 0 -2px #79c9d0}.sidebar-bottom .row{justify-content:center}.logout{justify-content:center;padding:10px!important}.shell{margin-left:76px}.grid2{grid-template-columns:1fr}.metrics{grid-template-columns:repeat(2,1fr)}.hero{grid-template-columns:1.25fr 1fr}.hero-copy{padding:26px}.hero h2{font-size:25px}.login-art{padding:35px}.login-copy h1{font-size:39px}.login{grid-template-columns:1fr 1fr}.login-form{padding:28px}.decision-board{grid-template-columns:1fr}.board-col{min-height:120px}.page-head h1{font-size:29px}}
@media(max-width:600px){h1{font-size:28px}.login{display:block}.login-art{min-height:260px;padding:28px}.login-art .brand-light{width:165px}.login-copy h1{font-size:32px;max-width:300px;margin:28px 0 10px}.login-copy p{display:none}.login-art .eyebrow{display:none}.login-form{padding:36px 24px}.login-box h2{font-size:27px}.login-bottom{margin-top:26px}.sidebar{inset:auto 0 0 0;width:100%;height:auto;padding:8px 8px calc(8px + env(safe-area-inset-bottom));border-top:1px solid #ffffff18}.sidebar:before,.sidebar-bottom{display:none}.nav{flex-direction:row;justify-content:space-around;gap:2px}.nav a{flex:1;flex-direction:column;gap:4px;padding:7px 3px;min-height:50px}.nav a span{display:block;font-size:10px}.nav a .icon{width:20px;height:20px}.shell{margin-left:0;padding-bottom:94px}.content{padding:23px 16px 30px}.topbar{height:61px;padding:0 16px}.topbar .crumb{font-size:12px}.topbar .date{display:none}.topbar .mobile-user{font-size:12px}.page-head{flex-direction:column;margin-bottom:22px}.page-head h1{font-size:29px}.page-head>.btn{width:100%}.hero{grid-template-columns:1fr;position:relative;isolation:isolate;min-height:250px}.hero-photo{position:absolute;inset:0;z-index:-1;background:linear-gradient(90deg,#142a50f5,#142a50b0),url('/static/hotel.jpg') center/cover}.hero-copy{padding:27px}.hero h2{font-size:27px;max-width:300px}.hero p{font-size:13px;max-width:290px}.hero .eyebrow{font-size:10px}.metrics{gap:11px;margin:20px 0}.metric{padding:16px 14px}.metric-top{font-size:12px;align-items:flex-start}.metric-top .icon{width:17px;height:17px}.metric strong{font-size:29px}.metric .note{font-size:11px}.card{padding:20px}.section-head h2{font-size:18px}.survey-card{padding:20px}.survey-card h3{font-size:18px}.survey-card .meta{gap:13px;flex-wrap:wrap;font-size:12px}.survey-card .actions{gap:8px}.survey-card .actions .btn{flex:1;font-size:12px;white-space:nowrap}.survey-card .status-select{max-width:140px}.filters{padding:16px;gap:12px}.filters .field{min-width:100%;flex:1}.filters .field.date-filter{min-width:calc(50% - 8px);max-width:none}.filters .btn{flex:1}.result-top{gap:12px}.result-top h3{font-size:16px}.score{font-size:23px}.histogram{gap:6px;padding:0}.dist-row{grid-template-columns:1fr 1.1fr 48px;gap:10px;font-size:12px}.modal-content{padding:20px}.modal-head{padding:15px 20px}.modal-head h2{font-size:19px}.modal-foot{padding:14px 20px}.type-row{grid-template-columns:1fr;gap:0}.user-row{flex-wrap:wrap}.public-header{height:78px;padding:0 20px;gap:12px}.public-header img{width:155px}.public-header .public-label{font-size:11px;padding-left:14px}.public-intro{padding:38px 22px}.public-intro h1{font-size:30px;letter-spacing:-.6px}.public-intro p{font-size:14px;margin-bottom:20px}.public-intro .info-pills{gap:14px;font-size:12px}.public-main{padding:22px 16px 36px}.intro-letter{font-size:13px}.question{padding:22px 17px;border-radius:12px}.question-title{font-size:16px;gap:10px;margin-bottom:20px}.question-num{width:23px;height:23px;font-size:10px}.stars{gap:1px}.star-choice{min-height:55px}.star-choice svg{height:27px;width:26px;max-width:100%}.star-choice .star-number{font-size:10px}.scale-labels{font-size:10px;margin-top:9px}.form-sticky{padding:12px 0 18px}.form-section-title{font-size:11px;margin-top:12px}.form-navigation .btn{min-width:120px}.success{padding:38px 15px}.success h1{font-size:27px}.public-decisions h1{font-size:28px}.question-tools .btn{font-size:12px}.privacy-note{font-size:12px}.table-wrap{margin:0 -10px}.audit{font-size:11px}.tag{font-size:11px}}
@media(prefers-reduced-motion:reduce){*,*:before,*:after{scroll-behavior:auto!important;transition:none!important;animation:none!important}}

@media(max-width:400px){.stars{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:6px 5px}.star-choice{min-height:58px}.star-choice svg{width:31px;height:31px}.star-choice .star-number{font-size:11px}}
.analytics-tabs{display:flex;gap:8px;border-bottom:1px solid var(--line);margin:-5px 0 26px;padding-bottom:0}.analytics-tabs a{display:flex;gap:9px;align-items:center;justify-content:center;min-height:52px;padding:12px 18px;color:var(--muted);border-bottom:3px solid transparent;font-size:14px;font-weight:600}.analytics-tabs a:hover{background:#edf2f7;text-decoration:none}.analytics-tabs a[aria-current=page]{color:var(--navy);border-bottom-color:var(--accent)}.result-toolbar{display:flex;justify-content:space-between;align-items:end;gap:20px;margin:28px 0 20px}.result-toolbar h2{font-size:20px;margin:0 0 10px}.result-toolbar .field{margin:0;width:245px;flex-shrink:0}.result-toolbar .field>span{font-size:12px}.department-controls{display:flex;gap:16px;margin:25px 0 30px}.department-controls .field{flex:1;max-width:320px;margin:0}.mt-small{margin-top:10px}.department-axis{display:grid;grid-template-columns:minmax(190px,1.2fr) minmax(160px,1.6fr) 85px;gap:20px;margin-bottom:14px;font-size:11px;color:var(--muted)}.department-axis>div{display:flex;justify-content:space-between}.department-bar-row{display:grid;grid-template-columns:minmax(190px,1.2fr) minmax(160px,1.6fr) 85px;align-items:center;gap:20px;padding:18px 0;border-bottom:1px solid #edf1f5}.department-label{min-width:0}.department-label .small{display:block;margin-top:6px}.department-link.btn{background:transparent;border:0;min-height:44px;padding:0;text-align:left;justify-content:flex-start;font-size:14px;line-height:1.5;color:var(--blue);white-space:normal;border-radius:4px}.department-link:hover{text-decoration:underline}.department-track{height:18px;background:repeating-linear-gradient(to right,#edf1f5 0,#edf1f5 calc(20% - 1px),#dce4ec calc(20% - 1px),#dce4ec 20%);border-radius:5px;overflow:hidden}.department-track>span{height:100%;display:block;background:var(--navy);border-radius:5px}.department-value{font-size:17px;text-align:right;white-space:nowrap;font-variant-numeric:tabular-nums}.department-table,.department-waiting{margin-top:25px}.department-table summary,.department-waiting summary{min-height:44px;cursor:pointer;color:var(--blue);font-size:14px;font-weight:600;padding:10px 0}.department-waiting{border-top:1px solid var(--line);padding-top:12px}.waiting-row{padding:16px 0;display:flex;justify-content:space-between;gap:20px;border-bottom:1px solid #edf1f5}.waiting-row strong{font-size:14px;font-weight:500}.waiting-row>span{font-size:22px}.question-order-row{display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:start;gap:9px;margin:14px 0}.question-order-row .question-editor{margin:0;min-height:88px}.question-order-controls{display:flex;flex-direction:column;gap:3px}.question-order-controls .btn{width:44px;min-height:44px}.question-order-controls .btn:disabled{cursor:default}.question-order-row summary{overflow-wrap:anywhere}.question-order-row .inner{min-width:0}.question-order-row .question-editor summary{min-height:88px;display:flex;align-items:center}.question-order-row .question-editor summary:before{content:'';display:block;flex-shrink:0;width:0;height:0;border-top:4px solid transparent;border-bottom:4px solid transparent;border-left:6px solid var(--muted);margin-right:9px}.question-order-row .question-editor[open] summary:before{transform:rotate(90deg)}.question-order-row .question-editor summary span{flex-shrink:0}.question-order-row .question-editor summary::-webkit-details-marker{display:none}
@media(max-width:1100px){.department-axis,.department-bar-row{grid-template-columns:minmax(160px,1.3fr) minmax(110px,1fr) 74px;gap:14px}.department-value{font-size:15px}}
@media(max-width:700px){.department-axis{display:none}.department-bar-row{grid-template-columns:minmax(0,1fr) auto;gap:11px 15px}.department-label{grid-column:1;grid-row:1}.department-value{grid-column:2;grid-row:1;align-self:center}.department-track{grid-column:1/-1;grid-row:2;height:16px}.department-link.btn{font-size:14px}.department-controls{flex-wrap:wrap;gap:14px;margin-bottom:15px}.department-controls .field{min-width:100%;max-width:none}.department-table .table-wrap{margin:0}.department-table .audit{min-width:520px}.result-toolbar{align-items:stretch;flex-direction:column;gap:8px;margin-top:24px}.result-toolbar .field{width:100%}.result-toolbar h2{font-size:18px}.analytics-tabs{gap:0;margin-bottom:22px}.analytics-tabs a{font-size:12px;padding:10px;line-height:1.5;flex:1;text-align:center}.analytics-tabs .icon{width:18px;height:18px}.question-order-row .question-editor summary{padding:12px;font-size:13px}.question-order-row .question-editor summary span{margin-right:6px}.question-order-row .inner{padding:0 12px 16px}.department-value{font-size:16px}.waiting-row .small{font-size:12px}}

.required-comment{margin-top:20px;padding-top:18px;border-top:1px solid var(--line)}.required-comment .field{margin-bottom:0}.required-comment textarea{min-height:96px}.required-comment small{font-size:12px;line-height:1.6}

.followup-settings{padding:20px;border:1px solid var(--line);border-radius:10px;margin:24px 0;background:#f8fbfc}.followup-settings h3{margin-bottom:8px}.followup-settings>.small{line-height:1.65;margin-bottom:12px}.followup-settings .field{margin-bottom:10px}.followup-settings input[type=number]{max-width:150px}.followup-lead{padding:4px 0 20px;max-width:620px}.followup-mark{display:grid;place-items:center;width:48px;height:48px;border-radius:15px;background:var(--pale);color:var(--blue);margin-bottom:20px}.followup-mark .icon{width:24px;height:24px}.followup-lead .eyebrow{font-size:10px;margin-bottom:14px}.followup-lead h1{max-inline-size:22ch;text-wrap:balance;font-size:32px;line-height:1.2;margin-bottom:16px}.followup-lead>p{line-height:1.75;margin-bottom:12px}.followup-lead #followup-help{max-width:550px}.followup-question .question-title{margin-bottom:16px}.followup-rating{display:inline-flex;align-items:center;gap:12px;background:#f0f6f6;color:var(--navy);padding:8px 13px;border-radius:8px;font-size:13px;margin-bottom:22px}.followup-rating strong{font-size:17px}.followup-rating strong span{font-size:12px;font-weight:400;color:var(--muted)}.followup-question .field{margin-bottom:0}.followup-question .field>span{line-height:1.55}.followup-question textarea{min-height:108px}.followup-question .error:empty{display:none}#followup-form .summary-error{background:var(--pale);color:var(--navy)}#followup-form .summary-error a{color:var(--navy)}
@media(max-width:600px){.followup-lead h1{font-size:27px}.followup-settings{padding:16px}.followup-main .form-navigation{align-items:stretch;flex-direction:column-reverse}.followup-main .form-navigation .btn{width:100%}}

.analytics-tabs .tab-short{display:none}.comments-tools{display:grid;grid-template-columns:minmax(0,1.25fr) minmax(160px,.8fr) minmax(0,1.1fr);gap:18px;margin:24px 0 0}.comments-tools .field{margin:0;min-width:0}.comments-tools select,.comments-tools input{min-width:0;max-width:100%}.comments-tools .field>span{font-size:12px}.comments-result-head{display:flex;justify-content:space-between;align-items:center;gap:16px;min-height:64px;padding:10px 0}.comment-group{margin-bottom:20px}.comment-group h2{font-size:19px;line-height:1.5;margin:12px 0 22px;overflow-wrap:anywhere}.comment-group-meta{display:flex;align-items:center;justify-content:space-between;gap:14px;font-size:12px;color:var(--muted)}.comment-quote{margin:12px 0 0;padding:17px 20px;background:#f5f8fa;border-left:3px solid #bddadd;border-radius:4px 8px 8px 4px}.comment-kind{display:block;font-size:10px;font-weight:600;letter-spacing:.7px;color:var(--muted);margin-bottom:9px}.comment-quote p{font-size:15px;line-height:1.8;margin:0;white-space:pre-wrap;overflow-wrap:anywhere}
@media(max-width:1100px){.comments-tools{grid-template-columns:minmax(0,1fr) minmax(0,1fr)}.comments-search{grid-column:1/-1}}
@media(max-width:700px){.analytics-tabs a{flex-direction:column;gap:5px;padding:10px 6px;min-width:0;font-size:11px;line-height:1.4}.analytics-tabs .tab-full{display:none}.analytics-tabs .tab-short{display:inline}.comments-tools{grid-template-columns:minmax(0,1fr);gap:15px}.comments-search{grid-column:auto}.comment-group h2{font-size:17px}.comment-quote{padding:15px 16px}.comment-quote p{font-size:14px}.comments-result-head{gap:8px;flex-wrap:wrap}.comments-result-head .btn{padding-left:0}}